Privacy Policy | Crossie

Introduction

Crossie ("we," "our," or "the app") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our mobile application.

Information We Collect

Usage Data: We collect analytics data to improve the app, including:

App feature usage patterns
App performance metrics and error logs
Device information (operating system, app version)

Feedback: If you submit feedback through the app, we collect your comments to improve our service.

How We Use Your Information

We use the collected information to:

Generate cross-stitch patterns from your photos directly on your device
Store your generated patterns in your Gallery locally on your device
Analyze app performance
Provide customer support and respond to feedback
Manage subscriptions and premium features

Data Storage and Security

Local Storage: Your generated patterns, original photos, and app preferences are stored locally on your device. This data is only accessible by the app.

All data is encrypted in transit using industry-standard TLS/SSL protocols.

Photo Processing

When you generate a cross-stitch pattern, your photo is processed entirely on your device. The image is:

Analyzed on-device to build the stitch chart
Never uploaded or sent to any server
Kept on your device, along with the resulting pattern

Data Retention and Deletion

Local Data: You can delete individual patterns or clear your Gallery at any time. This permanently removes the images and metadata from your device.

Cloud Data: Usage statistics and analytics data are collected anonymously and are not linked to individual users. This data is retained to improve the service.

Permissions

The app requests the following device permissions:

Photo Library: To select a photo to convert into a pattern and optionally save generated patterns

Your Rights

You have the right to:

Access your locally stored data through your Gallery
Delete individual patterns or clear your Gallery at any time
Control photo library access through device settings
Opt out of analytics by uninstalling the app
Submit feedback or concerns about our privacy practices

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or service features. We will notify you of significant changes by updating the "Last updated" date and, where appropriate, through in-app notifications. Continued use of the app after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please reach us through Send Feedback in the app's Profile screen. We will respond to your inquiry within 30 days.